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Frequently Asked Questions

Montavani offers carefully curated fashion collections for men, women, and accessories, blending elegance, quality, and comfort for everyday luxury.

All our products are designed with attention to detail in Europe, ensuring timeless style and premium quality for every piece.

Yes! Each item is crafted with care and comes beautifully packaged, making it perfect for birthdays, anniversaries, or special occasions.

Absolutely. Once your order is shipped, you will receive a tracking link so you can monitor your package every step of the way.

Our dedicated support team is always ready to assist you. Connect with our support experts for personalized guidance.

European orders typically arrive within 3–17 business days, while international orders take 7–17 days, depending on the destination.

Yes, we ship worldwide! All orders are carefully packaged and include tracking for a safe and reliable delivery.

Shipping costs vary based on location and order size. You can view the exact shipping cost at checkout before completing your order.

If your order hasn’t been dispatched, our team can assist in updating your shipping details.

Occasionally delays may occur due to customs or carrier issues. Reach out to our support team for tracking assistance and updates.

Returns are accepted within 14 days of delivery for items in original condition with all tags attached.

Yes! To exchange, return the original item first, and then place a new order for the desired product or size.

Sale items, gift cards, and personalized products are non-returnable. Our team can clarify any questions about eligible returns.

Simply reach out to our customer care experts for step-by-step guidance to ensure a smooth and hassle-free return.

Once your return is approved, refunds are processed to your original payment method within 10 business days.