Privacy policy

 

At Montavani, we operate this store and website, including all related content, tools, products, and services (the “Services”), to provide you with a curated shopping experience. The Services are powered by Shopify, which helps us deliver these Services efficiently.

This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our Services, make a purchase, or communicate with us. By using our Services, you acknowledge that you understand and accept this Privacy Policy.

Personal Information We Collect

We may collect personal information that identifies you or can reasonably be linked to you, including:

  • Contact details: Name, address, phone number, email, billing & shipping address
  • Financial information: Credit/debit card details, payment info, transaction records
  • Account information: Username, password, preferences, and settings
  • Transaction information: Items viewed, purchased, added to wishlist, or returned
  • Communications: Customer support inquiries or other correspondence
  • Device information: IP address, browser type, network info, unique identifiers
  • Usage information: How you navigate and interact with our Services

Sources of Personal Information

We may collect information from:

  • Directly from you when creating an account, placing orders, or contacting us
  • Automatically through the Services via cookies, tracking, and analytics
  • Service providers who process information on our behalf
  • Partners or third parties with whom we work to enhance your experience

How We Use Your Information

We use your information to:

  • Provide & improve Services: Process orders, manage accounts, tailor your experience, and recommend products
  • Marketing & advertising: Send updates, promotions, and relevant offers
  • Security & fraud prevention: Protect your account, detect fraud, and ensure safe transactions
  • Communicate with you: Respond to inquiries and provide support
  • Legal compliance: Fulfill legal obligations or respond to lawful requests

How We Share Your Information

We may share your information with:

  • Shopify and service providers for payment processing, shipping, data storage, and analytics
  • Business & marketing partners for promotions and advertising
  • Affiliates or corporate group members
  • Legal or regulatory authorities as required by law
  • During business transactions such as mergers or acquisitions

Your information is handled with care, and we only share what is necessary to provide our Services and comply with the law.

Third-Party Websites & Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies when visiting them.

Children’s Data

The Services are not intended for children. We do not knowingly collect information from minors under the age of majority in your jurisdiction. Parents or guardians may contact us to request deletion of any personal information provided by a child.

Security & Data Retention

We take security seriously but cannot guarantee complete protection of information during transit or storage.

We retain your personal information only as long as necessary to:

  • Maintain your account and Services
  • Comply with legal obligations
  • Resolve disputes and enforce policies

Your Rights & Choices

Depending on your location, you may have rights to:

  • Access & know your personal information
  • Delete or correct your information
  • Receive a copy or transfer your data
  • Manage communications and opt-out of marketing messages
  • Object or restrict processing under certain laws
  • Withdraw consent for processing at any time

For EU/UK residents, additional rights may apply.

To exercise your rights, contact us here: 👉 Montavani Contact Page

We will respond promptly and may require verification of your identity.

International Transfers

Your information may be stored and processed outside your country. When transferring data internationally, we follow recognized legal safeguards, including Standard Contractual Clauses.

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, operational, legal, or regulatory requirements. The “Last updated” date will always reflect the most recent version.

Contact Us

For questions about this Privacy Policy or your personal information, please contact our support team: 👉 Montavani Contact Page

We are committed to keeping your information safe and handling it with care.