Shipping policy

 

At Montavani, we strive to deliver your orders quickly, safely, and reliably. This Shipping Policy explains how we handle shipping, delivery times, and other related details.


Order Processing

  • Orders are typically processed within 1–7 business days.
  • During busy periods, processing may take slightly longer.
  • Once your order is ready to ship, you will receive a shipping confirmation with tracking information.

Shipping Methods

  • We use trusted carriers to ensure your order reaches you safely.
  • Shipping options may vary depending on your location and the size of your order.
  • Shipping costs are calculated at checkout and are based on package weight, size, and destination.

Estimated Delivery

  • Standard Shipping: Usually 5–10 business days.
  • Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

International Shipping

  • International delivery is available to select countries.
  • Delivery times and costs may vary depending on customs and local regulations.
  • Any customs duties or taxes are the responsibility of the recipient.

Tracking Your Order

  • You will receive a tracking number once your order ships.
  • You can track your order directly with the carrier.
  • Tracking information may take 24–48 hours to update after shipment.

Damaged or Lost Packages

  • Please inspect your order upon delivery.
  • If your order is damaged or lost during shipping, contact us promptly via our Contact Page.
  • We will assist you in resolving the issue as quickly as possible.

Contact Us

If you have any questions about shipping or delivery, reach out to us through our Contact Page.